We’re having a few problems with the N v2.0 database right now. You may notice that many of the user levels may be missing info. We’re trying to fix an issue many people have written to us about lately — while trying to solve that problem, things went awry and this new problem was created.
It may take a few weeks to restore the backup from a few weeks ago — we’re working on it as fast as we can, but the holidays are causing a few delays. The good news is, most of the levels themselves are still there, we just need to restore the names etc.
There might be some data loss, but hopefully it won’t be severe — we’ll know as soon as our server admin can take a look at the latest backup, and we’ll keep you posted. We’re really sorry about the inconvenience!